Skip to content
A-Z

On-Line Self Service

How to report issues, council housing repairs and pay your rent on-line.


Report It

You can report a number of issues on line via the Borough of Poole website. Click the link below:

Report It (opens in a new window)



Reporting a repair on-line

To report a repair on-line click the link below:

Council Housing Repairs (opens in a new window)



Paying for your rent on-line

To pay your rent using a debit or credit card on-line visit Pay For It on the Borough of Poole website. You will need the following information to pay on-line:

  • Rent Account Number
  • Rent Account Name
  • Address
  • Postcode

Payment cards