Meet the management team
Su joined the organisation in February 2013 as Finance Director and was appointed as Chief Executive in September 2016. She is passionate about delivering high quality services that meet local needs and seeks to deliver the 'right' solution in the best way possible. Utilising her financial background as well as input from residents, partners and staff and drawing on best practice, Su believes this is a great place to start when looking at how to bring together our service delivery.
She is really excited to be leading on the implementation of the new housing management system, which will not only transform the way PHP works and communicates with residents, but will continue to place them at the heart of our services.
Su has always worked in the public sector and started her career with the NHS in London before moving to the local authority sector. However, having grown up in Devon and Cornwall, the lure of the seaside was too much when Su started her own family. Weekends are now spent on the beach or out in the New Forest, trying to catch up with children on their bikes or sampling local restaurants.
I Am Legend - Richard Matheson
Dry - P J Harvey
The Jungle Book
Favourite TV series
The Walking Dead
Head of Business Support
Jackie joined PHP as Company Secretary in February 2010 after working in the private sector for many years. She manages a number of teams across the organisation and also supports the Board of Directors to ensure excellent governance is maintained.
Even after 11 years, Jackie still loves coming to work as she feels there is a great culture within PHP, and everyone supports each other. She also really enjoys working with residents to ensure that they have a say in the way their service is delivered.
She spent part of her childhood living in Australia so has a real love of the sea and the outdoor life. With two crazy Labradors, she spends a lot of time at the beach or in the forest at weekends!
A Thousand Splendid Suns - Khaled Hosseini
Hunky Dory - David Bowie
The Blues Brothers
Interim Director of Resources
Lynn started at PHP in September 2008, and over the years developed and led a successful Human Resource and Organisational Development function for the organisation as Head of HR & OD. She was excited to be appointed to the role of Interim Director of Resources in May 2021, representing the HR, IT and Income & Leasehold services for PHP. Lynn is a firm believer that an organisation’s greatest asset is its people, and is passionate about ensuring everyone has the opportunity to achieve their full potential, with the knowledge and skills to deliver excellent services, and she is proud of PHP’s high performing teams and of the great organisational culture.
Originally from Northern Ireland, Lynn has lived in Dorset for around 30 years. She loves the beauty, diversity and heritage of the county, and walking on the Jurassic Coastal Path in the sunshine, looking at the sparkling sea and working up a good appetite for a visit to a local eatery, there is no better place in the world to be!
Favourite book The Kite Runner - Khaled Hosseini
Favourite album Anything by Muse
Muppet Christmas Carol
Interim Director of Technical Services
Keith joined PHP in November 2020 as Head of Strategic Asset Management and took on the Interim Director of Technical Services role in June 2021. Keith is an experienced operations manager with a track record of asset management, implementing major refurbishment projects across social housing estates, improving residents living environments, improving the energy efficiency of homes and maintaining customer services and satisfaction. He has also been successful in receiving major funding from initiatives such as the Government’s Energy Companies Obligation (ECO) scheme which provides funding for installing energy efficiency measures to homes via Energy Companies.
Keith has worked in a variety of roles in his 30+ years in social housing, from finance to procurement to major asset refurbishments and more recently, has been involved in setting up a new business in the developing market of Modern Methods of Construction (MMC).
Keith is passionate about ensuring people have energy efficient and quality homes to live in and that we all work together to reduce carbon emissions and improve the living environment. He is looking forward to the challenge of implementing Net Zero Carbon emissions across PHP housing stock, taking forward the Housing Repair Service and supporting the development of new homes across the borough, as well as supporting all PHP staff in continuing to provide excellent services.
In addition to his normal responsibilities, Keith will support all PHP staff during the current Housing Review to make the transition to the new service as smooth as possible and ensure the residents of Poole and Bournemouth continue to receive an excellent service whilst living in quality homes.
Keith enjoys playing golf, keeping fit and most of all, eating good food!
Ant Middleton - The Fear Bubble
Viva La Vida or Death and All His Friends - Coldplay
The Green Mile
Favourite TV series Billions
Interim Director of Housing Management
Donna joined the organisation in April 2020 as Head of Client Services and was appointed Interim Director of Housing Management in June 2021. Originally starting her career in the legal industry, Donna ‘fell’ into Housing in 2003 working in resident involvement and has extensive experience of delivering frontline housing services within the social housing sector including lettings, customer services and leading housing management teams.
Experienced in leading staff through change, challenges and improving performance, and is excited to be part of the team working on the new housing management service for Bournemouth and Poole. Donna believes in involving residents in service delivery and building communities and is focused on placing residents at the heart of everything that we do.
Donna is a local girl, having grown up in Dorset, and loves spending time with her fiancé and son, exploring historical sites and going for long walks. She is an ardent reader with interests in true crime, conspiracy theories and history. She loves cake, chocolate, Elton John and shoes!
Shantaram – Gregory David Roberts
August and Everything After – Counting Crows
Gone With The Wind