The Your Money Team is here to give all residents across the area of Poole, free and confidential advice on all Welfare Benefits and day to day money management.
Post Office Card Accounts Are Closing
If you have a Post Office card account this will be closed on 30th November 2021. Your benefit or tax credit can continue to be paid
into this account until then.
You can call the DWP helpline to change the account your benefit or tax credit is paid into from a Post Office card account to a different type of account, such as a bank account. You can also ask any questions you have:
Post Office card account transfers
Telephone: 0800 085 7133
Monday to Friday, 8.00am to 6.00pm
If you cannot open another account, please click here for DWP payment exception service.