Poole Housing Partnership Ltd
Emergency out of hours helpline 0800 50 60 50
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Emergency assistance

Help at hand

Your Sheltered Housing Officers and support workers will be on hand to advise and support you in getting help from other services.

Your Sheltered Housing Officers and Support Workers work from Monday to Friday and will make every effort to see you as and when required. 

If you need emergency assistance

The pull cords, pendants and speech modules are in each flat for you to use if and when you need emergency assistance, notifying staff if you’ve been discharged from hospital or going away on holiday.

If you are prone to falls or fear that you will be unable to get help, the pendant trigger can be pressed to summon aid. These this can be worn around your neck or wrist.

When you pull the cord or press your pendant you will be answered either by your sheltered housing staff or an officer of the Poole Borough Operation Centre who will respond and provide assistance as necessary.



Contact Us

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Karen Rees, Locality Manager
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01202 264492
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