Poole Housing Partnership Ltd
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Our resident involvement structure

Your feedback matters!

We know there is always room for improvement, which is why we’d love for you to have your say. Your input could influence the decisions we make!

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Board Member

Our Board of Directors has 9 members, 2 of which are tenants and leaseholders.

Find out more about our current Board Members.

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Resident Involvement Panel Member

We have 3 Resident Involvement Panels, each looking at different areas of our service:

  • Home
  • Neighbourhood, Community and Tenancy
  • Tenant Involvement and Empowerment

Each Panel meets 6 times a year - could you spare a few hours to have your say? Read our related documents on the right, to find out more.   


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Working Group Member

We set up working groups when we have a project or task and its clear that a customer perspective is really important.

You might be asked to attend 2-3 meetings, join officers on site visits i.e., our annual programme of estate gradings, or attend a workshop. Could you spare a few hours to get involved?

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Resident Scrutiny Member

At PHP we have a group of residents who review our services and how we deliver them. This is known as Resident Led Scrutiny.

Residents have carried out a number of reviews into different areas of our services, presenting their findings and recommendations to our Board. A summary of their activities is below. This is also available as a PDF in the related documents panel to the right of the page.

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If you would like to know more about resident led scrutiny, get involved in the next review, or see a copy of any of the residents scrutiny reports, contact Sandra Willson, Resident Involvement Co-ordinator on 01202 118720.


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