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Christmas 2019 competition winners

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What would be the first thing you would do, if you were PHP Chief Executive for the day? 

That was the title of our recent competition, in which two PHP residents had the chance of each winning a £100 ASDA shopping voucher. We had some great answers, but our Chief Exec, Su, felt that the two winning entries really stood out!

Sarah said:

i would treat the whole staff to a lovely meal to say thank you for all the hard work they do, to keep our houses all up togethe and making sure all our rents are paid, sorting out all issues as fast as they can and keeping our community together. Then I would be cheeky and ask the mayor if I could go around Poole, Bournemouth and Christchurch in the mayoral car and give Christmas presents to all of the children in hospital on Christmas morning.  

Laurie said:

I would investigate the possibility of installing Air Source Heat Pumps at a budget price, in all their offices & properties, to reduce PHP's Carbon Footprint.

Many thanks to everyone who entered and congratulations to our two worthy winners.

Local Heroes

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On 4th September 2019, Poole Housing Partnership (PHP) held a celebration event at Poole Park Pavilion. Attended by Mayor of Poole, Marion Le Poidevin and Sherriff of Poole, Councillor Julie Bagwell, it was to say thank you to an extremely dedicated group of volunteer residents. These amazing people have made a huge impact on social isolation and food poverty in their communities, by running FareShare community meal projects. In the past year alone they have cooked and served over 10,000 meals!

It was just under four years ago when Claire Wade, Poole Housing Partnership’s Community Engagement Coordinator, set up the first FareShare group using the community meal model. There are now multiple groups working across Poole with PHP, who are providing community breakfasts, lunches, dinners and social events. People can come along and have a full cooked breakfast for £1.50 or a two course meal for £3.00.

Many people who attend were socially isolated and have said what a difference the project has made to their lives. It has also helped those in food poverty. For a small donation, people can take away good quality FareShare food for their use at home, which often includes fresh fruit, vegetables, dairy and meat.

PHP residents get their voices heard when they talk directly to MPs!

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On 6th February, residents Lou and Sandy went to London with PHPs Chief Executive Su Spence to talk to MPs about council housing at an event hosted by the National Federation of ALMOs.

Ministers talked about changes in government policy to support council housing and the work undertaken by ALMOs.  They also wanted to hear about the areas landlords are prioritising and importantly the work residents are really proud of.

Lou said ‘there was a genuine interest in the work of PHPs Tenant Involvement and Empowerment Panel and how residents have a say in Poole, lead the work of the Panel and respond on national issues such as the Housing Green Paper, to get their voice heard’

Sandy said ‘MPs and residents from other ALMOs were really interested to hear how residents work with PHP to seek guidance, support and access to funding opportunities which enable them to work with their landlord to make real improvements in their community’ 

PHP will continue to work with the NFA and of course our residents to see how our voice can be heard nationally and help shape future working arrangements. A good event which genuinely listened and hopefully influenced.

Residents making a difference!

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Sterte community garden committee want to:

  • develop the land surrounding Street Court as an attractive open space.
  • teach (and learn) gardening skills and promote food growing
  • organise activities and events
  • help bring the wider community together
So far, they have organised many successful events including Halloween events, Easter events, Christmas Carols by the Tree with a choir and a winter party. On the gardening front, they've grown some veg, planted bulbs, hedgerow plants and fruit bushes; and sown wildflower seeds with the help of RSPB and J P Morgan.
Elsewhere on site,  you will have seen that they've created and planted the bike fence, turned our sheds into beach huts, our compost bins into minions and put in some bird feeders.

In late February there will be an annual community meeting (AGM) with a hot supper to welcome new people who would like to join the group and for people who are just interested in what is going on. The group is very informal, meeting a couple of times a year to plan events, activities and what they are going to do in the garden. You can put in as much or as little time as you like. Details of the community meeting and supper will be posted on the notice boards in the blocks soon, so keep your eyes peeled!

Consultation on Housing Green Paper

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The Government's Green Paper is now in a period of consultation, which runs from 14th August to 6th November 2018. 

This is a really important chance for residents to have a say. The paper makes many references to the conversations that residents, including Poole residents, had with Ministers in a series of round table discussions during 2017.  

You can make an individual response to the Paper online or by downloading a proforma and returning it by email or post. All the details about how to respond can be found on page 70 of the document.

You can read the Green Paper here.


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24th April 2018

Ignite is a six week programme that will focus on your self-development and well-being. 

There are a range of workshops delivered by experienced development coaches tailored to build your self-esteem, confidence and help you to achieve your goals. All workshops are delivered in relaxed friendly group settings and there is also the opportunity to take advantage of one to one sessions with development coaches. Workshops include:

  • Assertiveness
  • Money Skills
  • Steps to Change
  • Confidence Building
  • Self Esteem
  • Mindfulness
  • Meditation
  • Yoga
  • Art as Relaxation

Find out more about the workshops here

The next enrolment/information session for this is commencing on 29th May 2018, so you will need to complete and email/post your referral before the enrolment date, to be considered for the next intake of the programme. 

You can download the referral here. Or call 01202 410500 or Email: Igniteproject@bcha.org.uk to receive a paper copy.

Travel Costs
Ignite will pay for 50% of the cost of travel by bus or train to their workshops. If you drive, they will make a contribution towards your petrol costs.

There are also a range of accredited courses that are available to those 19 and over, leading to nationally recognised National Open College Network qualifications. More information here.

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18th April 2018

All change for our Tenant Involvement and Empowerment (TIE) Panel!

Congratulations to Adele (bottom right) and Sandy (top right), who were unanimously elected to the role of Chair and Vice Chair for the next 12 months.

This Panel provides residents with the chance to influence, support and challenge PHPs decision making.  It meets quarterly and is open to any PHP tenant or leaseholder.

Adele said: "I stood for Chair of this Panel as I feel passionate about PHP. I believe that they want the best for residents and that the organisation and residents have a shared goal. I look forward to the year ahead and would hope and encourage more residents to get involved and consider joining the Panel; we really need to hear from as many residents as possible to ensure we are fairly representing everyone."

Adele brings a wealth of experience to the role of Chair, having been a PHP resident for over 10 years and a past Director of the PHP Board for 7 years.

PHP staff and Panel members gave a very well deserved thanks to Avril (bottom left) and Fiona (top left), who did an excellent job as Chair and Vice Chair for the past 2 years. They led the Panel through a number of really important discussions, when resident's opinions were key to decision making. Thankfully they will be continuing to attend and support the TiE Panel! 

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6th April 2018

HOME PANEL holds first meeting of the new financial year and elects Chair!

Congratulations to Derek who has been re-elected as Chair of the Resident Involvement ‘Home’ Panel.

This is one of four panels that helps us shape services, lets us know when we are doing things well and suggests where we could improve.

Derek said: "I am really pleased to be able to Chair this Panel for a further year and welcome 5 new members today, which is great news as we are keen to ensure we hear from as many residents as possible."

Today’s Panel set the agenda of topics to be discussed throughout this year, as well as taking a really close look at the work PHP has been undertaking, to carry out a programme of Fire Risk Assessments. 

Richard Freeman, Head of Building Services said: "It was good to have the opportunity to explain our approach to residents, which is over and above what legislation requires us to do. As well as doing our statutory fire inspections of the communal areas, we will also be looking inside a proportion of the flats themselves, to check fire detection and fire prevention measures."

If you would like further information about joining one of the Resident Involvement panels, please contact Sandra Willson, Resident Involvement Co-ordinator, on 0800 652 3900.

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Resident Panel (TiE) meeting

Our Resident Panel (TiE) met on Wednesday night.  Thank you to all who attended   and welcome to our new member (pictured right).

Here is a snippet of what was discussed:

  • The outcome of the housing review resulting in the Borough of Poole’s Cabinet decision, that at this point, the ALMO (PHP) continues to manage the Council’s housing stock
  • The initial report commissioned by the government into the review of building regulations and fire safety
  • 'Future Dorset’ and where we are in relation to the discussions on proposed Council mergers
  • PHPs delivery plan and the top priorities for us in providing quality homes, strong and sustainable communities and added value, in the coming year
  • The budget report, including the rent setting proposals for 2018/19, prior to its submission to the Council for decision 
  • The Minister of State for Housing and Planning’s request to residents to complete a questionnaire to share their views on social housing
  • PHPs performance in relation to complaints and compliments 

And finally…

  • The Resident Involvement Strategy – your chance to get involved and have a say in how we inform, consult and listen to your views

For more information on joining the panel, contact the Resident Involvement Co-ordinator, Sandra Willson on 0800 652 3900.

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Invitation from the Minister of State for Housing and Planning

PHP residents were thrilled to be invited to attend a meeting with the Minister of State for Housing and Planning, Alok Sharma on the 30th November.

The Minister was holding events around the country in order to talk directly to tenants and to listen to their views on the immediate issues that are faced by residents living in social housing.

The Minister joined residents from anumber of organisations in a workshop to consider what a quality housing service looks like, and, how residents, landlords and the government can work together on these important issues.

The workshops also explored how residents are able to have a say and how well they feel they are listened to when things do go wrong.

Residents really welcomed this opportunity and enjoyed participating in this important conversation.

PHP resident Derek said,‘This was a great opportunity to meet the Minister, not just our chance to speak about what’s happening locally in Poole but to feel that our views were listened to. We thought is was a brilliant day.’  

Our thanks go to Homes in Sedgemoor who kindly hosted the event.

Communal cleaning contract

Please give us your views!

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Icon made by Freepik from www.flaticon.com

PHP’s current cleaning contract started in 2013 and will end in summer 2018. We therefore need to re-tender the contract for the communal areas of general needs flats and sheltered housing schemes, including sheltered common rooms.

We want to hear your views on which aspects of the cleaning are important, so that we can focus the new service on these areas.

Like everyone in times of austerity, we are trying to get the best service we can for the money that is available. In real terms this will be similar to the sum of money we had available four years ago. PHP will be working with a sub group of residents from the Neighbourhood and Community Panel, to help compile the tender and prioritise the aspects of the cleaning service that are most important to you.

We would like to hear from you directly and would encourage you to feedback your comments and views, on how the communal cleaning service should operate going forward.

You can contact David Sparks, Estates Officer, on 0800 652 3900, or complete our online form.

Residents' grand day out!

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Working effectively as a group’, and ‘mental health’, were 2 of the workshops PHP residents chose to join when we attended the South Coast Training event in Southampton on Saturday 28th October. This was a great chance to meet with residents from 6 other housing landlords from across the South Coast.  

In the first workshop residents discussed how to build confidence in a group, to recognise the strengths of all its members and to explore communication styles, as well as the practical side of planning and organising collectively. 

Nicky said ‘as a Director on PHP's Board, this was really useful for me, and what we learnt would also apply to the PHP Panels, Committees and Resident Associations, and in fact, would be good practice for any group who want to work effectively. All the residents participated in the practical tasks with enthusiasm and we all recognised quite quickly the different strengths that we each brought to the tasks.  I thoroughly enjoyed attending’

In the mental health workshop, the aims were to raise better awareness of the issue, know signs and symptoms of poor mental health and identify lots of different ways of look after your own wellbeing and others.

Sue said ‘When I chose this workshop I expected to find it interesting but it proved to be so valuable.  Some of the facts we heard were a real ‘eye opener’ and hopefully the more we have the chance to talk about this issue the less stigma there will be.  I would really recommend this workshop to anyone’.

FareShare project 

FareShare has been an amazingly successful project with 14 schemes signed up to it now. Residents from the schemes, and older people attending these schemes, are benefiting from a variety of produce that they can take away for a small donation, and transform into delicious home cooked meals. Additionally, this project is a great way of bringing people together to socialise.
If you would like to learn more about the project or get your scheme involved then please contact Claire Wade on 01202 264310.

The Great PHP Bake Off 2017

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There was a fantastic turnout at the Great PHP Bake Off event, on Thursday 31st August. We had nearly 40 entries and over 70 people attended! A big thank you to Skills & Learning Bournemouth, Dorset & Poole, Borough of Poole and Bournemouth and Poole College who joined us. Ana from 'Cakes by Ana' gave a wonderful cupcake icing demo, which everyone thoroughly enjoyed.

The judges were blown away by the standard of this year's cakes and bakes. Well done to everyone who entered and congratulations to our winners, who were:

MEL: Savoury Bake - Superstar Baker and overall winner - receiving a genuine BBC Great British Bake Off apron, signed by Paul Hollywood!

EILEEN & SOFIA - Intergenerational - Star Bakers

BEV: Allergy and Gluten Free - Star Baker

CHERRY: Allergy & Gluten Free - Judges Special Award

GILL: Homegrown Bake - Star Baker

ANGIE: Homegrown Bake - Judges Special Award

EILEEN: Large Cake - Star Baker

TONY: Large Cake - Judges Special Award

FRANCIS: Multi Tiered - Judges Special Award

ISOBEl: - Under 16's - Star Baker


IT Volunteers

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Could you help PHP residents build confidence and develop their IT skills?
Find out more.

The big Hasler cleanup!

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On Wednesday, 25th October 2017, PHP staff joined tenants at Hasler Road to help clean up their community. PHP provided two large skips so that tenants could clear their properties of unwanted belongings and it didn’t take long to fill them up!

The Friendly Food Company provided everyone with delicious hot chocolate and marshmallows as well as soup, on what turned out to be a very sunny autumn morning!

Ideas2Action, who run local community recycling projects, demonstrated just how many types of household waste can be reused by lots of local charities. Borough of Poole Environmental Services gave out information on the ‘Waste Less, Save More’ project and brought some great ‘Eco Action Games’ for kids to play. It was also an ideal opportunity for PHP to talk to residents about any estate issues and to gain their views on ‘Block Promise’ ideas for the future.

Everyone agreed it was a very successful day.

Emma (resident) said: “I had a clear out last week in readiness for Christmas. It is a very good idea”.

Paul (resident) commented: “What a great idea, PHP should do it once a year at least”.

Marie (resident) said: “I have been here for four years and think it’s a good idea, as not everyone has a car to take stuff to the tip”.

Contact Us

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Sandra Willson, Resident Involvement Co-ordinator
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0800 6523 900

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