Keeping you informed!
Our residents newsletter is ‘At Home’. You should receive 2 copies a year. If you have a story to share or comments about the newsletter please get in touch
If you missed your copy, you can read recent editions here.
Resident satisfaction survey
The resident satisfaction survey is carried out every two years
Your feedback tells us where we are doing well and where we could do things better. Where residents tell us they are not satisfied with services, we work hard to put things right
If you are interested in the results of our 2016 satisfaction survey, please contact Sandra Willson, Resident Involvement Co-ordinator on 0800 6523 900.
Each year we publish an Annual Report which summarises the previous 12 months organisational achievements.
Resident Involvement & Community Engagement Outcomes
It's important that we can show how the work we do improves services and communities.
We produce a summary in March which lets you know what resident involvement and community engagement we have been doing.
For your copy contact Sandra Willson, Resident Involvement Co-ordinator on 0800 6523 900.
Annual Residents Conference
Would you like to come along to our annual residents conference. If you have been involved with us throughout the year, you will receive an invitation. If you would like to know more about the conference contact the Resident Involvement Co-Ordinator.
Photos, stories, news
For photos, stories and news from all areas of our resident involvement and community engagement, visit our photos, stories & news page.