If you have a CLEAR rent account, you can benefit from our Christmas ‘rent free’ weeks, which this year start on 9th and 16th December 2019. If your account is in arrears however, you MUST continue to pay.
If you have any queries or concerns regarding payments, please call the Rents Team on 0800 652 3900.
The collection of rent and other charges is managed by our Rents Team.
The team can offer advice on the best ways to pay your rent and what to do if you are having difficulties in paying your rent.
You can find information about:
- How and when to pay your rent
- What to do if you have rent arrears or are having difficulties paying your rent
What Poole Housing Partnership will do if you do not clear your rent arrears
Information for former tenants who have a credit or debit balance on their former accounts
Information about garage rents
What your rent money is used for and other facts and figures about your rent
For more information about service charges visit our Leaseholder Service Charges page.
Find out what we do to prevent fraud.