Access to our services is quick, easy and convenient, you can now complete a lot of our forms online.
If you have any problems submitting a form please contact our IT Team who will be able to help you, see contact details opposite.
I wish to make a complaint
If you feel we have failed to respond to your request reasonably or to your satisfaction, please complete our complaints form.
Please leave your comments, compliments or ask us a question.
Reporting housing fraud
Please advise us of any incidents of housing fraud that you may be aware of.
Request a form
Some of our forms require a signature so cannot be completed online. However you can request the following forms:
-Change of circumstances notification
-Mutual exchange application
Planned works form
To find out if your property could be due an upgrade. Please fill in your details and tick the relevant box/s.
Tenant moving-in inspection form
Please complete this form within 2 weeks of moving into your home, if you would like us to carry out any necessary repairs.
'Your Money' team contact form
If you have a question about your household finances, please complete our online form.
PH Jones satisfaction survey
Tell us what you thought of your gas repair or annual gas boiler service and you could win a £50 shopping voucher!
Spectrum electrical satisfaction survey
Tell us what you thought of your electrical test or repair and you could win a £50 shopping voucher!