Poole Housing Partnership Ltd
Emergency out of hours helpline 0800 50 60 50
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Your information


What do we do with Your Information?

  • Manage tenancies including collecting rent and service charges
  • Ensure compliance with any agreements we have with you
  • Provide repairs, maintenance services
  • Provide Home ownership products
  • Offering help accessing benefits
  • Providing support services
  • Keeping in touch, engaging with tenants/leaseholders to improve services
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Sharing your Information

  • Personal information will be kept secure and confidential
  • Staff have restricted access to personal information on a need to know basis
  • PHP uses a range of organisations to help deliver services
You can view the full list of organisations we may share your information with, in our Privacy Notice.

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How long will we keep your information?

  • PHP will only use and store your information for as long as it is required for the purpose it was collected
  • Sometimes PHP may also need to keep information for statutory or regulatory purposes or to deal with legal claims.
  • PHP will retain information as stated in the Data Retention Schedule and in accordance with the Data Protection Act 2018
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How do we secure your information
?

  • Personal information is stored and managed with an IT software system, maintained to achieve a high level of security and confidentiality


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Contact Us

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Sue Allport,
Information Governance Officer
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01202 817841
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