Poole Housing Partnership Ltd
Emergency out of hours helpline 0800 50 60 50
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Your information

What do we do with Your Information?

  • Manage tenancies including collecting rent and service charges
  • Ensure compliance with any agreements we have with you
  • Provide repairs, maintenance services
  • Provide Home ownership products
  • Offering help accessing benefits
  • Providing support services
  • Keeping in touch, engaging with tenants/leaseholders to improve services

Sharing your Information

  • Personal information will be kept secure and confidential
  • Staff have restricted access to personal information on a need to know basis
  • PHP uses a range of organisations to help deliver services
You can view the full list of organisations we may share your information with, in our Privacy Notice.


How long will we keep your information?

  • PHP will only use and store your information for as long as it is required for the purpose it was collected
  • Sometimes PHP may also need to keep information for statutory or regulatory purposes or to deal with legal claims.
  • PHP will retain information as stated in the Data Retention Schedule and in accordance with the Data Protection Act 2018

How do we secure your information

  • Personal information is stored and managed with an IT software system, maintained to achieve a high level of security and confidentiality




Contact Us

Contact icon
Sue Allport,
Information Governance Officer
Phone icon
01202 817841
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