We may collect the following information:
- Your name
- Your contact information including email address
- Demographic information such as address, postcode, preferences and interests
- Information relevant to customer surveys
- Information necessary to implement new services or improve the service we currently provide to our residents
How we use the information we gather
We require information from you to understand your needs and provide you with a better service. Where personal data is voluntarily provided through e-mail or electronic forms this data is only used for the purpose it was provided and will not be given or sold to any third parties. Any email addresses you provide will be used to send you an acknowledgement or contact you if we need any more information.
We are committed to ensuring that your information is kept secure. We use SSL encryption to ensure that when you submit any personal information on line it is sent via a secure connection so that it is not visible to other people.
Cookies provide a number of functions in order to make websites work effectively. There are different types of cookies, some are necessary for you to navigate around the website and use its features, some collect information about how you use the website to help improve the way the website works. Others store personal settings or preferences such as login details so you don't have to keep entering the same information. Generally cookies are beneficial, making your interaction with websites easier.
The EU Directive requires that a person shall not store or gain access to information stored, in the terminal equipment of a user unless the user
(a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and
(b) has given his or her consent.
In the UK the Information Commissioner is the regulatory body responsible for enforcing this Directive. For more information see their page about privacy and electronic communication.
Clear and comprehensive information
The Information Commissioner advises that the end user must have access to information on what cookies are being set on a site, and what those cookies are doing.
We use a number of different cookies on our site. Our document 'PHP Website Cookies' describes the cookies we use on this site, what we use them for and the impact on your experience of using our site if you choose to opt-out from allowing us to set cookies on your machine.
The Information Commissioner advises that clients must obtain consent to store a cookie on a user or subscribers device.
We currently operate an 'implied consent' policy which means that we assume you are happy with the usage of cookies on our website.
For further guidance and how to control or delete cookies we recommend you visit http://www.aboutcookies.org
Links to other websites
General Data Protection Regulation
Find out how the new data protection act gives you greater powers to protect your own privacy.