Poole Housing Partnership Ltd
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My PHP account

Tenant Portal banner.jpg

Our new online service! 

Residents will be able to manage their tenancy safely and securely online at a time to suit them. 

Over the coming months, you will receive an invite letter. This will explain how to set up an account, along with confirmation of your Tenancy Reference Number and Activation Code. Just click on the green 'My PHP Account' button on the home page and follow the instructions to register or login.

Residents will be able to:

  • View their rent/leasehold account balance and their recent payments and charges
  • Make payments online
  • View repairs at their property and any future appointments
  • Request repairs online
  • View their personal details
  • View basic details about their tenancy

Please note that an account cannot be opened without the Tenancy Reference number and Activation Code contained in your letter.

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