Contact us

You can contact us in a number of ways: by email, telephone or via our on-line services to the right of this page.

Calling us

For all enquiries during our office hours:
Call our Freephone number 0800 6523900

For all out of office hours emergency repairs:
Call Freephone 0800 506050

Monday-Thursday
8:30-17:00

Friday
8:30-16:30

Monday-Thursday
9:00-17:00

Friday
9:00-16:30

Ask a member of staff for a BigWord interpreter and tell them which language you would like.


Comments/Complaints	01202 264435	comments.php@bcpcouncil.gov.uk
Decent Homes	01202 264444	asset.php@bcpcouncil.gov.uk
Empty Properties	01202 264443	voids.php@bcpcouncil.gov.uk
Housing Officers	01202 264411	housingofficers.php@bcpcouncil.gov.uk
Rents	01202 264440	rent.php@bcpcouncil.gov.uk
Leaseholders	01202 264452	leasehold.php@bcpcouncil.gov.uk
Press/PR	01202 264436	p.comms@bcpcouncil.gov.uk
Repairs Helpdesk	0800 6523900	repairs.php@bcpcouncil.gov.uk
Resident Involvement	01202 264422	getinvolved.php@bcpcouncil.gov.uk
Right to Buy	01202 264453	right2buy.php@bcpcouncil.gov.uk
Sheltered	01202 264492	shelter.php@bcpcouncil.gov.uk