Poole Housing Partnership Ltd
Emergency out of hours helpline 0800 50 60 50
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Contact us

Due to the Covid-19 pandemic, Beech House is currently closed to the public for the foreseeable future.

For the latest information regarding our service updates, please click here.

You can contact us in a number of ways: by email, telephone or via our on-line services to the right of this page. 

Calling us

For all enquiries during our office hours:
Call our Freephone number 0800 6523900

For all out of office hours emergency repairs:
Call Freephone 0800 506050 

Telephone contact hours



Translation service

Ask a member of staff for a BigWord interpreter and tell them which language you would like.

Contact the teams

Comments/Complaints  01202 264435     comments.php@bcpcouncil.gov.uk
Decent Homes 01202 264444 asset.php@bcpcouncil.gov.uk
Empty Properties 01202 264443 voids.php@bcpcouncil.gov.uk
Housing Officers 01202 264411 housingofficers.php@bcpcouncil.gov.uk 
Rents 01202 264440 rent.php@bcpcouncil.gov.uk
Leaseholders 01202 264452 leasehold.php@bcpcouncil.gov.uk
Press/PR 01202 264436 p.comms@bcpcouncil.gov.uk
Repairs Helpdesk 0800 6523900  repairs.php@bcpcouncil.gov.uk
Resident Involvement 0800 6523900
Right to Buy 01202 264453 right2buy.php@bcpcouncil.gov.uk
Sheltered 01202 264492 shelter.php@bcpcouncil.gov.uk

In an emergency

If you smell gas, have no power, have frozen pipes or flooding read our safety precautions 'What to do in an emergency'.

Our address

Poole Housing Partnership Ltd
Beech House
28-30 Wimborne Rd
BH15 2BU

Map & directions

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