A major external refurbishment to the four tower blocks in Poole Town starting 2020!
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Planned works 2020
The latest information regarding scheduled works across our schemes.
Find out more here
Coronavirus (COVID-19) - PHP service updates
For the latest information on our services.
Find out more here.
Customer service standards
To help customers understand the service they can expect from us, we have produced a new set of Customer Service Standards in conjunction with involved residents.
Find out more here...
Have you been made redundant or are you at risk of being made redundant?
Please click here for more information and advice on financial support that may be available to you whilst you look for work.
Please contact the Your Money Team on 0800 652 3900 to discuss further before making a claim for benefits.
Are you working, paid monthly and in receipt of Universal credit (UC)?
Some employers pay their employees early over the Christmas period, for example the business may close for Christmas and New Year. If you are paid early, you will need to report the date your normally get paid on your UC journal. This means you will keep only one wages payment per UC assessment period and protect your eligibility for UC.
The Your Money Team offers residents across the area of Poole, free and confidential advice on all Welfare
Benefits and day to day money management. Find out more here.
Please note that Beech House will remain closed to the public until further notice. This is to reduce the possibility of spreading Coronavirus (COVID-19) and ensure staff and customers are protected.
Customers should contact us by telephone or email.
You can report any repairs or concerns on 0800 652 3900.
PHP SERVICES - NOVEMBER 2020
For the latest updates to our services, please click here.
If any residents have recently visited countries which are currently not part of the Uk’s travel corridor and are now having to quarantine, please let us know so that we can update our system.
GENERAL DATA PROTECTION INFORMATION
Coronavirus (COVID-19) pandemic privacy notice
This privacy notice explains how Poole Housing Partnership Ltd will use your personal data in order to meet the unprecedented challenges of the COVID-19 pandemic, while supporting our residents and providing essential service to those most in need.
Please click here
to read this and the PHP Data Protection Policy which contains more detailed information about our data processing.
If there are any changes in your circumstances,click here for helpful hints.
Due to the current situation and the high number of calls that the team is receiving, please could you direct any Income queries to firstname.lastname@example.org and we will respond either by email, or call you back if needed.
Use our interactive calendar of events to find out what's on.
For information or advice regarding your Council Tax, call 0345 0344 569, or click
For details about services and support, click here.