Project Admiral
A major external refurbishment to the four tower blocks in Poole Town starting 2020!
Find out more...
Coronavirus (COVID-19) - PHP service updates
For the latest information on our services.
Find out more here.
Planned works in 2020
A list of all scheduled works taking place across our properties in Poole.
Find out more here
Customer service standards
To help customers understand the service they can expect from us, we have produced a new set of Customer Service Standards in conjunction with involved residents.
Find out more here...
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IMPORTANT NOTICE
Please note that Beech House will remain closed to the public until further notice. This is to reduce the possibility of spreading Coronavirus (COVID-19) and ensure staff and customers are protected.
Customers should contact us by telephone or email.
You can report any repairs or concerns on 0800 652 3900.
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PHP SERVICES - SEPTEMBER 2020
For the latest updates to our services, please click here.
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TRAVEL REMINDER
If any residents have recently visited countries which are currently not part of the Uk’s travel corridor and are now having to quarantine, please let us know so that we can update our system.
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GENERAL DATA PROTECTION INFORMATION
Coronavirus (COVID-19) pandemic privacy notice
This privacy notice explains how Poole Housing Partnership Ltd will use your personal data in order to meet the unprecedented challenges of the COVID-19 pandemic, while supporting our residents and providing essential service to those most in need.
Please click
here to read this and the PHP Data Protection Policy which contains more detailed information about our data processing.
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BENEFIT ADVICE
If there are any changes in your circumstances,click here for helpful hints.
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INCOME TEAM
Due to the current situation and the high number of calls that the team is receiving, please could you direct any Income queries to rent.php@bcpcouncil.gov.uk and we will respond either by email, or call you back if needed.
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Use our interactive calendar of events to find out what's on.
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For information or advice regarding your Council Tax, call 0345 0344 569, or click
here.
For details about services and support, click here.
