Poole Housing Partnership Ltd
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Resident Panel (TiE) meeting

Our Resident Panel (TiE) met on Wednesday night.  Thank you to all who attended   and welcome to our new member (pictured right).

Here is a snippet of what was discussed:

  • The outcome of the housing review resulting in the Borough of Poole’s Cabinet decision, that at this point, the ALMO (PHP) continues to manage the Council’s housing stock
  • The initial report commissioned by the government into the review of building regulations and fire safety
  • 'Future Dorset’ and where we are in relation to the discussions on proposed Council mergers
  • PHPs delivery plan and the top priorities for us in providing quality homes, strong and sustainable communities and added value, in the coming year
  • The budget report, including the rent setting proposals for 2018/19, prior to its submission to the Council for decision 
  • The Minister of State for Housing and Planning’s request to residents to complete a questionnaire to share their views on social housing
  • PHPs performance in relation to complaints and compliments 

And finally…

  • The Resident Involvement Strategy – your chance to get involved and have a say in how we inform, consult and listen to your views

For more information on joining the panel, contact the Resident Involvement Co-ordinator, Sandra Willson on 0800 652 3900.

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Computer training

Learn new skills for free!

If you would like to learn how to set up an email account, send and read emails, navigate the internet or search for better energy deals. We will be running free computer classes for residents, every other Wednesday from 3.30pm to 4.30pm. 

Next session is on 17th January 2018.

Please contact Claire Wade, Resident Involvement Coordinator, on 0800 652 3900 to add your name or find out more.

Why not refer this opportunity to a friend or relative who is a PHP resident and let us help them to join you online.

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Invitation from the Minister of State for Housing and Planning

PHP residents were thrilled to be invited to attend a meeting with the Minister of State for Housing and Planning, Alok Sharma on the 30th November.

The Minister was holding events around the country in order to talk directly to tenants and to listen to their views on the immediate issues that are faced by residents living in social housing.

The Minister joined residents from anumber of organisations in a workshop to consider what a quality housing service looks like, and, how residents, landlords and the government can work together on these important issues.

The workshops also explored how residents are able to have a say and how well they feel they are listened to when things do go wrong.

Residents really welcomed this opportunity and enjoyed participating in this important conversation.

PHP resident Derek said,‘This was a great opportunity to meet the Minister, not just our chance to speak about what’s happening locally in Poole but to feel that our views were listened to. We thought is was a brilliant day.’  

Our thanks go to Homes in Sedgemoor who kindly hosted the event.

Communal cleaning contract

Please give us your views!

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PHP’s current cleaning contract started in 2013 and will end in summer 2018. We therefore need to re-tender the contract for the communal areas of general needs flats and sheltered housing schemes, including sheltered common rooms.

We want to hear your views on which aspects of the cleaning are important, so that we can focus the new service on these areas.

Like everyone in times of austerity, we are trying to get the best service we can for the money that is available. In real terms this will be similar to the sum of money we had available four years ago. PHP will be working with a sub group of residents from the Neighbourhood and Community Panel, to help compile the tender and prioritise the aspects of the cleaning service that are most important to you.

We would like to hear from you directly and would encourage you to feedback your comments and views, on how the communal cleaning service should operate going forward.

You can contact David Sparks, Estates Officer, on 0800 652 3900, or complete our online form.

Residents' grand day out!

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Working effectively as a group’, and ‘mental health’, were 2 of the workshops PHP residents chose to join when we attended the South Coast Training event in Southampton on Saturday 28th October. This was a great chance to meet with residents from 6 other housing landlords from across the South Coast.  

In the first workshop residents discussed how to build confidence in a group, to recognise the strengths of all its members and to explore communication styles, as well as the practical side of planning and organising collectively. 

Nicky said ‘as a Director on PHP's Board, this was really useful for me, and what we learnt would also apply to the PHP Panels, Committees and Resident Associations, and in fact, would be good practice for any group who want to work effectively. All the residents participated in the practical tasks with enthusiasm and we all recognised quite quickly the different strengths that we each brought to the tasks.  I thoroughly enjoyed attending’

In the mental health workshop, the aims were to raise better awareness of the issue, know signs and symptoms of poor mental health and identify lots of different ways of look after your own wellbeing and others.

Sue said ‘When I chose this workshop I expected to find it interesting but it proved to be so valuable.  Some of the facts we heard were a real ‘eye opener’ and hopefully the more we have the chance to talk about this issue the less stigma there will be.  I would really recommend this workshop to anyone’.

FareShare project 

FareShare has been an amazingly successful project with 14 schemes signed up to it now. Residents from the schemes, and older people attending these schemes, are benefiting from a variety of produce that they can take away for a small donation, and transform into delicious home cooked meals. Additionally, this project is a great way of bringing people together to socialise.
If you would like to learn more about the project or get your scheme involved then please contact Claire Wade on 01202 264310.

The Great PHP Bake Off 2017

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There was a fantastic turnout at the Great PHP Bake Off event, on Thursday 31st August. We had nearly 40 entries and over 70 people attended! A big thank you to Skills & Learning Bournemouth, Dorset & Poole, Borough of Poole and Bournemouth and Poole College who joined us. Ana from 'Cakes by Ana' gave a wonderful cupcake icing demo, which everyone thoroughly enjoyed.

The judges were blown away by the standard of this year's cakes and bakes. Well done to everyone who entered and congratulations to our winners, who were:

MEL: Savoury Bake - Superstar Baker and overall winner - receiving a genuine BBC Great British Bake Off apron, signed by Paul Hollywood!

EILEEN & SOFIA - Intergenerational - Star Bakers

BEV: Allergy and Gluten Free - Star Baker

CHERRY: Allergy & Gluten Free - Judges Special Award

GILL: Homegrown Bake - Star Baker

ANGIE: Homegrown Bake - Judges Special Award

EILEEN: Large Cake - Star Baker

TONY: Large Cake - Judges Special Award

FRANCIS: Multi Tiered - Judges Special Award

ISOBEl: - Under 16's - Star Baker


IT Volunteers

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Could you help PHP residents build confidence and develop their IT skills?
Find out more.

The big Hasler cleanup!

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On Wednesday, 25th October 2017, PHP staff joined tenants at Hasler Road to help clean up their community. PHP provided two large skips so that tenants could clear their properties of unwanted belongings and it didn’t take long to fill them up!

The Friendly Food Company provided everyone with delicious hot chocolate and marshmallows as well as soup, on what turned out to be a very sunny autumn morning!

Ideas2Action, who run local community recycling projects, demonstrated just how many types of household waste can be reused by lots of local charities. Borough of Poole Environmental Services gave out information on the ‘Waste Less, Save More’ project and brought some great ‘Eco Action Games’ for kids to play. It was also an ideal opportunity for PHP to talk to residents about any estate issues and to gain their views on ‘Block Promise’ ideas for the future.

Everyone agreed it was a very successful day.

Emma (resident) said: “I had a clear out last week in readiness for Christmas. It is a very good idea”.

Paul (resident) commented: “What a great idea, PHP should do it once a year at least”.

Marie (resident) said: “I have been here for four years and think it’s a good idea, as not everyone has a car to take stuff to the tip”.

Contact Us

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Sandra Willson, Resident Involvement Co-ordinator
Phone icon
0800 6523 900

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