If you have arrears, you should contact the Income Team on 01202 264440 to discuss your arrears and make arrangements to clear the arrears balance.
If you can not clear the arrears all at once you may be able to make an arrangement to clear your arrears in weekly or monthly instalments with your ongoing rent payments.
If you will have difficulty in paying your rent or making an arrangement to clear your rent arrears, the Income Team can also get you some help with any issues that may be affecting your ability to pay.
Help offered could be booking you a free appointment with a specialist debt advisor or referring you to our Your Money team who can check if you are receiving your maximum benefit entitlement.
For more information on the sort of help we can offer, see the 'Your Money' section of this website.
Housing Benefit Helpline
Borough of Poole
Citizens Advice Bureau website