A to Z

Use the A to Z to find the service or item of information you need. If you are unable to find what you are looking for please use the Search facility at the top right hand of the screen, enter your keyword and click 'Go'. Alternatively you can use the Sitemap located near the top right of the screen.

• C

• Contact Us

  How to contact us

  Contact Us

• Caretaker Service Service Standard

  We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

  Caretaker Service Service Standard

• Coastal CU Working With PHP

  Information about the different ways we're involved with the Credit Union.

  Coastal CU Working With PHP

• Coastal CU- Could You Be A Volunteer Worker?

  Information on the Coastal Credit Union and the services they provide.

  Coastal CU- Could You Be A Volunteer Worker?

• Communal Areas

  What are communal areas and services?

  Communal Areas

• Community Carbon Champions

  Helping you save money and the environments.

  Community Carbon Champions

• Competition Rules

  Competition rules apply to all competitions and prize draws run under the PHP Plus scheme.

  Competition Rules

• Complaints

  Information about what you can do if you are dissatisfied with the service you have received from Poole Housing Partnership

  Complaints

• Complaints Service Standard

  We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

  Complaints Service Standard

• Complaints- How We Handle Your Complaint

  There are three stages to this process to make sure that you are completely satisfied with the way we deal with your complaint, and that you have a fair opportunity to appeal against any outcomes that you disagree with.

  Complaints- How We Handle Your Complaint

• Condensation

  What is condensation and how to avoid it.

  Condensation

• Customer Services Service Standard

  We have developed service standards for each team and the area of work that they cover, to ensure that you receive a consistently high quality service from us.

  Customer Services Service Standard