Electrical Safety

If you are a new Leaseholder you will need to call Southern Electric on 0870 905 0806 to find out who supplies the electricity to your property so that they can arrange for your supply to be connected.  You will need to give at least one week's notice for the connection to be provided, so you will need to contact them as soon as you know that you are moving in.  All charges to the use of the electricity are your responsibility.

Please be aware that it is unsafe and illegal to sell electricity from your home supply.

Your home may have circuit breakers rather than fuses.  Circuit breakers will automatically switch-off the electricity supply if an appliance is faulty or the system overloaded.  If this occurs and you have a circuit breaker check to find out which appliance is causing the problem and disconnect it.  Then, reset the circuit breaker switch to 'ON'.
Do not reconnect the faulty appliance.

Fuses

Fuses control individual circuits such as water heating, heating and electrical power.  If any electrical appliance stops working or a light goes out, it may be because a fuse has blown.  replacing blown fuses is your responsibility, unless the electrical distribution system to the block is causing the problem.  In this case it is then the responsibility of Poole Housing Partnership.

How to change a fuse in your main fuse box:

• Switch off the main supply
• Unplug the appliance that you think has caused the fuse to blow
• Check the fuses in the fuse box to see which one has blown
• Replace the blown fuse with a new fuse of the same amperage
• Switch the main supply back on

If the fuse blows again, please report this to the Repairs Helpdesk as there maybe a fault in the electrical system, see the contact details on the right of this page. 

If the appliance is unsafe DO NOT touch it and call a qualified electrician.