Service Standards: Our Promises To You
Delivering a high quality service through the development of service standards
Service standards ensure that everyone receives the same treatment and they allow us to measure our performance so that we can keep on improving the services that we deliver to you.
Each service team within PHP has developed its own service standards for the area of work that they do to ensure that you receive a consistently high quality service from us. Here you can see the level and quality of service PHP promise to deliver to you.
View each service standard from the list opposite.